Welcome
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Welcome
Signed in as:
filler@godaddy.com
A Deep Cleaning of a home could range anywhere from three hours to seven hours it depends on a few factors.
To prep for your cleaning you can have your personal items such as toothbrushes, and personal items in the shower/bathtub moved. We want to have your cleaning completed in a timely manner, your satisfaction is important to us.
Yes. We understand how important it is to have someone you know and trust cleaning your home.You will have the same cleaning pro each visit.
Not at all. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
We understand life happens, we will be happy to reschedule to receive a full refund you must cancel no later than 24 hours before your scheduled appointment. Failure to cancel within the required time frame will have you ineligible for a refund.
No checks are accepted. We do accept Cash, Zelle, Apple Pay, Credit Cards, PayPal ,Cash App any questions please contact us.
Yes, bodily fluid, rodents, bugs including bed bugs, feces, some forms of mold.
Your complete satisfaction is important to us. If for any reason you are not satisfied with your home cleaning, simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
Naturally Spotless cares about you and your family . We will continue to provide safe cleaning practices such as wearing clean gloves upon entering your home. We will wear masks during the entire time. We will continue to disinfect each cleaning equipment , and product(s) before and after each use.
Yes, Naturally Spotless is fully Licensed and Bonded.
CANCELLATIONS- We completely understand life happens and sometimes beyond our control. We will need at least 24 hours notice if you have to cancel. Failure to cancel within the required time frame will automatically make you ineligible for a refund.
REFUNDS- In order to secure your desired appointment date we require a $55 deposit. Your refund will be returned only if you abide by conditions listed under (cancellations).
SCHEDULED APPOINTMENTS-On the day of your appointment please make sure your pets are put away. Naturally Spotless is not liable for misplaced items, please make sure valuable items you do not want touched are put away safely.
Inclement Weather Policy
Safety is our number one priority! Please be familiar with our schedule policy during inclement weather - we work hard to accommodate each of our clients needs while also making sure our crews are not out in dangerous conditions.
During a normal workweek, Naturally Spotless Cleaning follows the local public school systems to determine our hours of operations in the event of dangerous inclement weather conditions. School system closures are determined by the safety of bus routes , which provides a good indicator to us for both safety of our crews coming to work from their own homes, as well as the safety of the routes to our clients homes.
Our office and operations, being based out of Washington County typically follow the Washington County schools for closing or delays. However, our route schedules into specific counties will follow the local schools for their respective counties .
For example , if Washington County schools are open, but Frederick County schools are closed Naturally Spotless office will be open however we will not service homes in Frederick County that day. ( As an alternative example, if Frederick County schools are open, but Washington County schools are closed we will not be in operation in any county that day) .
Please visit www.naturallyspotless.com for updates on closings and delays.
If you have a cleaning scheduled on a day with inclement weather , you will be notified via email & text or phone call to reschedule. Please call 443-972-0455 if you have any questions/concerns.
Protecting your private information is our priority. This Statement of Privacy applies to www.naturallyspotless.com, and Naturally Spotless and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Naturally Spotless include www.naturallyspotless.com. The Naturally Spotless website is a Cleaning site. By using the Naturally Spotless website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Naturally Spotless may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase Naturally Spotless's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Naturally Spotless collects and uses your personal information to operate and deliver the services you have requested.
Naturally Spotless may also use your personally identifiable information to inform you of other products or services available from Naturally Spotless and its affiliates.
Sharing Information with Third Parties
Naturally Spotless does not sell, rent or lease its customer lists to third parties.
Naturally Spotless may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Naturally Spotless, and they are required to maintain the confidentiality of your information.
Naturally Spotless may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Naturally Spotless or the site; (b) protect and defend the rights or property of Naturally Spotless; and/or (c) act under exigent circumstances to protect the personal safety of users of Naturally Spotless, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Naturally Spotless. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Naturally Spotless website.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Children Under Thirteen
Naturally Spotless does not knowingly collect personally identifiable information from children
under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Naturally Spotless may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
Changes to this Statement
Naturally Spotless reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Naturally Spotless welcomes your questions or comments regarding this Statement of Privacy. If you believe that Naturally Spotless has not adhered to this Statement, please contact Naturally Spotless at:
Naturally Spotless
142 Janelin Drive
Glen Burnie, Maryland 21061
Email Address: naturallyspotless79@yahoo.com
Telephone number: 443-972-0455
Effective: August 01,2022.
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